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 | HiltonTravel Should Take You Places |
Business Type
FranchiseTotal Investment
$33,000,000 to $57,000,000Number of Units
227In Business Since
1919* For Current Info See:
Franchise Disclosure Document
Overview
Hilton’s vision is simple, yet filled with promise and expectation. In
a wide range of venues around the globe we strive to create a
consistently superior lodging experience – one that earns the loyalty
of our guests by surpassing their expectations every day in every way.
When you develop a Hilton, you’re not just developing a full service hotel. You are tapping into the equity of the most valuable brand name in lodging and helping to perpetuate a proud tradition that has made Hilton synonymous with first-class hospitality.
As a Hilton, your hotel will benefit from a loyal customer base that spans the diverse product types across the entire Hilton Family of Hotels. And you’ll realize the efficiency and cost saving economies of scale borne from this network of over 2,500 hotel locations in more than 50 countries worldwide.
The cross-selling capabilities of our global reservations system; the customer focus of our worldwide sales organization and award-winning Hilton HHonors® guest reward program; our responsive operations support; and our sophisticated technology, including cutting edge e-commerce applications, make Hilton a brand you’ll want to stay with for a long time to come.
When you develop a Hilton, you’re not just developing a full service hotel. You are tapping into the equity of the most valuable brand name in lodging and helping to perpetuate a proud tradition that has made Hilton synonymous with first-class hospitality.
As a Hilton, your hotel will benefit from a loyal customer base that spans the diverse product types across the entire Hilton Family of Hotels. And you’ll realize the efficiency and cost saving economies of scale borne from this network of over 2,500 hotel locations in more than 50 countries worldwide.
The cross-selling capabilities of our global reservations system; the customer focus of our worldwide sales organization and award-winning Hilton HHonors® guest reward program; our responsive operations support; and our sophisticated technology, including cutting edge e-commerce applications, make Hilton a brand you’ll want to stay with for a long time to come.
Products & Services
So
powerful is the brand that in today’s popular lexicon, the name
“Hilton” has become synonymous with first-class hospitality. With that
reputation comes the expectation that we will deliver on the promise of
a satisfying hotel stay. Fortunately, our properties not only meet that
challenge but they are also focal points for community activities and
often serve as the preferred venue for important events. It happens at
the Hilton®
is more than an advertising slogan; it’s a commitment to our customers and a promise to deliver a special experience.
As a result, our guests know that when they choose Hilton – any Hilton hotel – they will receive high quality accommodations reflecting the local culture and enjoy dependable hospitality from an attentive staff with a passion for customer service. They also know they’ll receive true value for their lodging dollar through such programs as Hilton HHonors® and the “extras” that make their stay memorable. Hilton guests expect to receive the best hotel experience possible, and they do.
As a result, our guests know that when they choose Hilton – any Hilton hotel – they will receive high quality accommodations reflecting the local culture and enjoy dependable hospitality from an attentive staff with a passion for customer service. They also know they’ll receive true value for their lodging dollar through such programs as Hilton HHonors® and the “extras” that make their stay memorable. Hilton guests expect to receive the best hotel experience possible, and they do.
Training & Support
One of the most important reasons to choose Hilton is the ongoing support provided to our hotels, both before and after opening:Worldwide Marketing and Sales Hilton
spends many millions of dollars annually promoting the brand in
top-rated media and through intermediary marketing. We also invest
heavily in targeted, consumer- driven direct sales promotions. We overlook no
medium in getting out the message of the brand, both through tactical
sales initiatives and through broad-reaching brand awareness campaigns.Nationally advertised programs such as Hilton Vacation Station® targeting the family vacation market, Hilton BounceBack Weekend® and the Easy Escapes™ getaway package, maintain high visibility throughout the year to stimulate leisure travel demand and capture spontaneous travel planning decisions.
Quick reference “tool kits” and ongoing training opportunities are provided to assist all hotels in applying national marketing programs, systems and resources to help develop business at the local level.
As part of its commitment to open communication, Hilton provides on-line access to monthly reports that contain your hotel performance data and enable the analysis that you and your management team will need to make appropriate business decisions. For example, historical reservations data for your hotel is immediately available to every Hilton on-line through the HILSMART marketing analysis and reporting system – an industry first! Custom reports manipulating this reservations data take only moments to produce in spreadsheet or graphic format right at your desktop. And Revenue Management System reports provide invaluable insight through historical data covering demand and booking patterns for your hotel by market segment. With feedback on yield, average daily rate, occupancy and other vital statistics for your hotel, you can take advantage of opportunities, anticipate challenges and develop marketing and sales strategies that can help maximize your effectiveness.
Hilton provides comprehensive training designed to help your hotel team members achieve maximum results. Prior to opening, general managers and key personnel learn about Hilton’s vision, our powerful customer delivery programs and operating systems, and the job skills and resources necessary to run a hotel according to Hilton standards. For managers, supervisors and team members we offer appropriate workshops and videos on a wide range of topics, including sales, supervisory skills, revenue maximization, product quality and guest satisfaction. Every position at a Hilton hotel is an important one – our training programs provide the tools to help your team members achieve their very best.
Why Hilton?
As a Hilton franchise owner, you’ll join a
diverse yet superior group of properties that extend the brand not only
across the United States, but also around the world. Through our
alliance with Hilton Group PLC, which owns the Hilton brand outside of
the U.S., we offer our customers a seamless tapestry of Hilton hotels
in key markets around the globe.
The two companies share common marketing programs and benefit from consolidated customer intelligence. All Hilton hotels share common customer delivery channels and are readily accessible through our Hilton Sales Worldwide and Hilton Reservations Worldwide offices, and via hilton.com, the brand’s innovative and award-winning Internet Web site. This global distribution and these uniform customer delivery channels are crucial because the traveler who frequents Hilton hotels in Europe or Asia will seek out the brand when he or she travels to the United States, and vice versa – a win-win proposition for all Hilton owners. With continued expansion through new hotel development, Hilton owners can anticipate the ever-increasing global power of the brand.
The two companies share common marketing programs and benefit from consolidated customer intelligence. All Hilton hotels share common customer delivery channels and are readily accessible through our Hilton Sales Worldwide and Hilton Reservations Worldwide offices, and via hilton.com, the brand’s innovative and award-winning Internet Web site. This global distribution and these uniform customer delivery channels are crucial because the traveler who frequents Hilton hotels in Europe or Asia will seek out the brand when he or she travels to the United States, and vice versa – a win-win proposition for all Hilton owners. With continued expansion through new hotel development, Hilton owners can anticipate the ever-increasing global power of the brand.
Are You a Good Fit for Hilton?
Hilton
has been extending hospitality to guests for more than 80 years. We
know our business well and, as a result, we have prospered beyond even
our founder’s most optimistic projections. If you share our vision,
commitment to quality and passion for customer service, and if you are
interested in a long-term
relationship characterized by mutual respect, honest dealings, and strong brand recognition, then we want to talk with you.INITIAL LICENSE FEE: When you submit your license application for a Hilton franchise, you pay us an initial fee based upon the number of guest rooms in your prospective hotel. The initial fee is currently $85,000 for the first 275 guest rooms or suites plus $300 for each additional guest room or suite, with a minimum fee of $85,000.
